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![]() Simply select the process and hit "End Task."Īt last, restart your computer, and the black screen problem will be fixed. At the right-side bottom of the window, you will see the End Task option. There, you will find the explorer.exe process.In the window, switch to the Details Tab (or Processes Tab in Windows 7). Press Ctrl + Shift + Esc keys at the same time to open the Task Manager.So, you need to resolve the issue by restarting the process. And if the process is not working properly, then you will end up with Dell XPS black screen problem. The Explorer.exe process manages all processes currently running on the laptop. As the system boots in Safe mode, head to the device manager again and then try updating the OS or graphics drivers to get rid of the black screen.In the Automatic Repair screen, choose Advanced Options and navigate to Troubleshoot > Advanced Options > Startup Settings > Enable Safe Mode and hit the "Restart" button.Enter the Recovery Mode by pressing the Shift and F8 key during startup before the Windows logo appears on the screen.With Safe Mode, we can carry out basic troubleshooting and fix the problem. If the force restart doesn't work to fix the Dell laptop black screen, then you should try booting up the system into Safe Mode. The system will eventually shut down, and you need to wait patiently before you try to restart it.Disconnect all connected devices and press the power button for at least 10 and at most 20 seconds.When the Dell laptop black screen appears after login, and now it is stuck, you can't use the usual way to restart the system. If the problem lies with the graphics driver, then it will be fixed right away. Let Windows search and update the driver automatically.Switch to the Driver tab and select the "Update Driver" option.Right-click on the driver to open Properties.Just follow the steps below to update the graphics drivers: ![]() If restarting the graphics drivers can’t fix the Dell laptop black screen problem, then it’s time to update your graphics drivers.
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